In the past few years, gas utilities worldwide have undergone many fundamental changes, right from operational techniques to how their services and products reach end consumers. Given that utilities are fast evolving, it is essential to deploy solutions that can gather information from various functions and departments to create one large collaborative platform. The city gas distribution (CGD) sector faces many business complexities, including limited periods of market exclusivity, regulated margins, the capital-intensive nature of the business, and the need for high uptime for pipeline infrastructure to ensure uninterrupted gas supply.