Managed Services
Utilities and system integrators(SI) implementing smart metering programs are seeking cost-effective and efficient solutions for ongoing operational support of their new smart meter infrastructures and network. Operating these Smart Metering Networks requires utilities and SIs to develop new skills, processes, and technologies while balancing shareholder, regulator and customer demands to minimize operating costs and maximize performance benefits. Poorly managed operations can have a direct impact on revenues and profitability. When a single wrong meter triage decision can potentially eliminate the annual profit of that customer account, it is critical for a utility to get it right, each and every time.
When properly executed, Smart Meter Operations Center (SMOC) support can deliver a high degree of quality meter data and efficient network operations. Poor operations can directly impact the entire meter value chain resulting in escalating support costs, broken operating processes, and resourcing strains.
For most utilities these incremental operating costs are not recoverable, so establishing a best-in-class SMOC solution is essential.
Team STYRA can manage the entire hardware and software infrastructure required to maintain a smart metering rollout from survey and installation to annual maintenance and customer support.
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